Protecting Your Personal Information

Aithan Industrial Supplies respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store and safeguard information provided by our customers in accordance with applicable South African legislation.

Information We Collect

  • Name and surname
  • Company name
  • Email address
  • Telephone number
  • Delivery and billing addresses
  • Quotation requests and order information

How We Use Your Information

  • Prepare quotations.
  • Process and fulfil customer orders.
  • Arrange deliveries.
  • Provide customer support.
  • Communicate order updates.
  • Comply with legal and accounting obligations.

Information Sharing

Aithan Industrial Supplies does not sell or rent customer information to third parties. Personal information may only be shared with trusted delivery partners, payment providers, service providers or government authorities where required by South African law.

Data Security

We implement reasonable administrative, technical and physical safeguards to protect personal information against unauthorized access, disclosure, alteration or loss.

Cookies

Our website may use essential cookies to improve website functionality and user experience. These cookies do not collect sensitive personal information and are used only to enhance the performance of our website.

Your Privacy Rights

  • Request access to your personal information.
  • Request correction of inaccurate information.
  • Request deletion where permitted by law.
  • Withdraw consent where applicable.
  • Contact us regarding any privacy concerns.